Item Not Available : How come?

A few days ago, after syncing some tracks in to my iPhone, I wanted to play them but they were greyed out and I simply could not play them because I got an error message in the Music app stating “Item Not Available” but I could play them perfectly on iTunes. Crazy, right?

Basically, the reason for this is that the location of the file has got changed during the time of syncing (for some weird reason). Well, there is a simple way to fix this problem and today, I am going to share it with you.

iPhone - Item Not Available

Figure 1 : Item Not Available on Music App [1]

Here’s how to get this issue resolved :

  1. Find the tracks that are not syncing with the Apple iPhone in iTunes.
  2. Right-click on the track and then click on “Delete From Library”.
  3. Next, click on “Delete Song” and then on “Move to Trash”.
  4. Open “Trash” and move the deleted files to any location (eg. Desktop).
  5. Finally, add the tracks to iTunes from that location by double-clicking on the files and sync them with your iPhone.

 

After following the steps given above, you should notice that the tracks are now playable on your iPhone.

Enjoy !

 

References :

[1] Quick Fix: Music Won’t Play on iPhone/iPod/iPad – iMobie Inc.. 2017. Quick Fix: Music Won’t Play on iPhone/iPod/iPad – iMobie Inc.. [ONLINE] Available at: https://www.imobie.com/support/my-music-on-ipod-iphone-will-not-play.htm. [Accessed 13 March 2017].

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AAC : A Format that is As Good As mp3

A few days ago after updating the firmware of my Apple iPhone to iOS 10.2, I noticed that the storage capacity has decreased to 11.82 GB. As a result, I was getting the “Storage Almost Full” pop-up on my phone. I had only 0 kb of available storage. This is one of the nightmares of an owner of a 16 GB iPhone but there is a workaround for this.

In the iTunes library of my computer, most music files are in MP3 (MPEG-1 Audio Layer-3) format with a bit rate of 320 kbps. These consist of high quality audio and hence take up a lot of space if synced to an iPhone. For a compromise between file size and sound quality, all music files can be synced into the iPhone with AAC (Advanced Audio Coding) format. If you listen to an AAC audio file with a low bit rate (eg. 192 kbps), you can barely experience the difference in quality between that and an MP3 clip with 320 kbps bit rate, unlike an mp3 file with a low bit rate because the sound quality of an audio clip with a bit rate of 128 kbps will be very poor. However, I would not recommend AAC files with 128 kbps because the beats of certain songs cannot be heard the way they are meant to be heard.

screenshot

Figure 1 : iTunes Window indicating the position of the check box which has to be ticked for conversion of audio files

Here’s how you can sync all your music files in AAC format with a low bit rate while keeping the audio files as they are in your computer:

  1. Open iTunes and connect the iPhone to the PC / Mac.
  2. Click on “iOS device” button on iTunes
  3. In Summary page, check “Convert higher bit rate songs to 128 kbps AAC” and select “192 kbps” from the drop-down menu.
  4. Finally, click “Sync”.

Here is a handy tip : You can gain some extra free space if you perform a Backup and Restore after syncing the music files in AAC format. More information on how to do this can be found in the following link : Storage: “I’m Out” !

I managed to get about 2.5 GB of free space after performing these procedures, thus making more room to install apps. Hope this helps.

Let’s Get Your iTunes Library Organised

Have you ever noticed that a few tracks in your iTunes library, which belong to the same album have got organised as if they are from two different (yet identical) albums? (By identical, what I mean is that the details such as “Album Artist”, “Album Title” and even “Album Artwork”). Today, I will show you how to get this solved.

Screenshot of iTunes 12.4

Figure : Screenshot of iTunes 12.4 in full screen running on Mac OS X

First, make sure that your computer is running the latest version of Apple iTunes (The current version is 12.4.1). If the issue persists after updating, please follow the procedure given below:

  1. In iTunes, locate the tracks that belong to the same album but have been organised into two separate (yet identical) albums.
  2. Delete each track from the identical albums. When deleting tracks, click on “Delete Song” and then on “Keep File”. This will make sure that the files remain in the computer without their details (such as “Album Artist” and “Album Title”) getting affected.
  3. Click on “File” and then on “Add to Library”.
  4. When the Finder (in Mac OS X) or File Explorer” (in Windows) opens up, locate the files that need to be added.
  5. Finally, select the files and click on “Open”.

 

After following this, you will notice that the tracks have now got organised into the same album.

Hope this helps.

Storage: “I’m Out” !

You connect your Apple iPhone or iPad to your computer and open iTunes to sync some new music or to update the iOS version. On the storage row, you find that there’s an awful amount of “Other” storage, maybe even a bit more than 1 GB or even worse !

Other storage

Figure 1 : “Other” storage on iPad or iPhone [1]

What is this “Other”? Other contains files that iTunes cannot categorise such as contacts, messages and emails. That’s not all. It can also contain corrupted files.

I am going to share how to reduce this “Other” storage and hopefully reclaim some of the lost storage in your iPhone or iPad. It is not necessary to restore your iOS device by downloading the most recent version of iOS. However, try it if the procedure given below fails.

  1. Connect your iOS device to the computer using the lightning connector (or USB cable for models before iPhone 5) and open iTunes
  2. Click on the “Device” icon (The one which looks like a phone) in iTunes.
  3. In order to avoid losing of your precious data that is stored in your iOS device, back it up to your computer by selecting “This computer” radio button under “Backups” and click on “Back Up Now”
  4. Disconnect your iOS device from the computer.
  5. In your iOS device, tap on Settings>General>Reset>Erase All Content and Settings and tap on “Erase iPhone” or “Erase iPad”. Wait for the iOS device to restart.
  6. When the Set Up screen gets displayed on your iOS device, connect your iOS device to the computer using the lightning connector (or USB cable) and open iTunes.
  7. Follow the steps given in this link to restore your iOS device : Restore your device from an iCloud or iTunes backup.

Notice that the “Other” storage has been significantly reduced and your lost free storage in your iOS device has been reclaimed.

Hope this helps.

 

References:

[1] Stack Exchange. 2015. Ask Different. [ONLINE] Available at: http://i.stack.imgur.com/9hEZT.jpg. [Accessed 19 May 2016].

 

 

 

Error 9006 : What a Waste of Time and Data? [Fix]

Recently an update for iOS devices (i.e. 9.2.1 for iPhone and iPad) was released and I clicked on the “Update” button on iTunes. The operating system was downloading smoothly and when only 1 GB was left to be downloaded (usually an update is around 2.22 GB), I got an error message similar to the one given below:

itunes-9006-error-resolve

Figure 1 : Error 9006 in iTunes [1]

No big deal, right? My internet connection was working perfectly but I restarted my router and performed the updating process again. Again the error message popped up when the remaining volume of the update was 1 GB. What a waste of time and data?

Without being disheartened, I did some research on the web and found out this issue could be a result of third party security software installed in your computer (Mac or PC). For example, I have AVG AntiVirus installed in my Mac.

anti-virus-logos

Figure 2 : Some popular antivirus software [2]

The first step was to turn “Realtime Protection” off.

avg-antivirus

Figure 3 : Realtime Protection in AVG AntiVirus for Mac [3]

Check if the issue has been resolved. However, this was not helpful, so AVG was uninstalled.

Finally, the update was successful. I know that uninstalling and reinstalling your antivirus software could be a bit inefficient but it seems to be the only way to get the problem solved.

If the issue still persists, try connecting the USB data cable, which was provided with the iOS device, to a different USB port of the computer and download the software update via iTunes. I know this sounds absurd but it would surely fix it.

Alternatively, try to update the iOS OTA (Over-the-Air) by following the procedure given below:

  1. In your iOS device, tap on “Settings”.
  2. Next, tap on “General” and then on “Software Update”.
ios-9-upgrade-ota-01

Figure 4 : Updating iOS via OTA [4]

Hope this helps.

 

References:

[1] 5 Ways To Fix IPhone Error 9006 – TechnoBezz. 2016. 5 Ways To Fix IPhone Error 9006 – TechnoBezz. [ONLINE] Available at: http://www.technobezz.com/5-ways-fix-iphone-error-9006/. [Accessed 27 February 2016].

[2] Computer Flu – Anti Virus Setup – Blaby, Enderby, Countesthorpe, Narborough, Whetstone, Huncote, Broughton Astley, Cosby, Wigston. 2016. Computer Flu – Anti Virus Setup – Blaby, Enderby, Countesthorpe, Narborough, Whetstone, Huncote, Broughton Astley, Cosby, Wigston. [ONLINE] Available at: http://www.computerflu.com/2-anti-virus-setup.htm. [Accessed 27 February 2016].

[3] AVG enters Mac anti-malware market with AVG AntiVirus for Mac Free. 2016. AVG enters Mac anti-malware market with AVG AntiVirus for Mac Free. [ONLINE] Available at: http://betanews.com/2013/12/13/avg-enters-mac-anti-malware-market-with-avg-antivirus-for-mac-free/. [Accessed 27 February 2016].

[4] How to Upgrade to iOS 9 Using OTA. 2016. How to Upgrade to iOS 9 Using OTA. [ONLINE] Available at: https://www.iskysoft.com/article/upgrade-to-ios-9-ota.html. [Accessed 27 February 2016].

Getting Rid of that Annoying Error Message in iTunes

You open iTunes in your Mac or PC and you see that there are some updates available for your apps in your iPhone and/or iPad and you download them. When you try to sync these new updates, an error message similar to the one given below pops up:

main-qimg-e047a827f6a0a3f66adad8ebd6578431

Figure 1 : Not enough free space error in iTunes [1]

That’s annoying, right? Let me show you how you could get rid of this error message.

First, when you connect your iPhone and open iTunes, you will see a window similar to the one shown below:

iTunes-Other-iPhone-storage-Mac-screenshot-002

Figure 2 : Summary window in iTunes [2]

Now, you might have noticed that the “Other” section in the storage bar is quite large. There is a simple trick to slightly reduce this amount:

  1. On your iPhone or iPad, tap on “Settings” and then on “Safari”.
  2. Then, tap on “Clear History and Website Data” and then tap on “Clear History and Data”.
  3. Reboot your iPhone.

clear-safari-history-website-data-ipad-ios8

Figure 3 : Clear Safari History and Website Data [3]

If this does not help much, you can restore your iPhone by clicking on “Restore iPhone” in iTunes. However, I would not recommend taking the second step if it is not crucial. Read this post further to find the explanation.

Try to sync your iPhone or iPad again using iTunes. If the error message shown in Figure 1 still pops up, try the following procedure:

el-capitan-itunes12-sync-device

Figure 3 : Sync Music in iTunes [4]

  1.  Click on “Music” in the device section (a small phone-like button) in iTunes.
  2. Uncheck “Sync Music”
  3. Click on “Apply” and then on “Sync”.
  4. Check “Sync Music” and repeat step 3.

Hooray ! That annoying error message given in Figure 1 does not appear. Now you see why restoring the iPhone will not be necessary as mentioned previously.

Please note that this issue may arise occasionally. Hence the procedure given above will have to be performed when the error message pops up. Hope this helps.

 

References:

[1] Why does iTunes say the nearly 3GB of free space on my iPad is not enough for the “1MB required” to sync? – Quora. 2016. Why does iTunes say the nearly 3GB of free space on my iPad is not enough for the “1MB required” to sync? – Quora. [ONLINE] Available at: https://www.quora.com/Why-does-iTunes-say-the-nearly-3GB-of-free-space-on-my-iPad-is-not-enough-for-the-1MB-required-to-sync. [Accessed 24 February 2016].

[2] 7 tips to get rid of junk files and recover storage space on iPhone. 2016. 7 tips to get rid of junk files and recover storage space on iPhone. [ONLINE] Available at: http://www.idownloadblog.com/2015/11/17/how-to-iphone-storage-app-caches/. [Accessed 24 February 2016].

[3] How to clear Safari brower history on iPad?. 2016. How to clear Safari brower history on iPad?. [ONLINE] Available at: http://www.softwarert.com/clear-safari-history-ipad/. [Accessed 24 February 2016].

[4] Sync your iPhone, iPad, or iPod touch with iTunes using USB – Apple Support. 2016. Sync your iPhone, iPad, or iPod touch with iTunes using USB – Apple Support. [ONLINE] Available at: https://support.apple.com/en-nz/HT201253. [Accessed 24 February 2016].

iPhone Joins the “Phablet” Club

19th of September was a big day for Apple fans as the iPhone 6 was launched worldwide for the public. I too had the opportunity to experience the flagship device and thought of sharing my thoughts with my readers.

Figure 1 : iPhone 6 (Left) and iPhone 6 Plus (Right)

Figure 1 : iPhone 6 (Left) and iPhone 6 Plus (Right)

  The first thing I love about this phone is the change in design. Since iPhone 4, Apple had been designing phones which are physically very similar but iPhone 6 has a more curved and sleek design, similar to the Samsung Galaxy devices. Secondly, I must say “Apple, welcome to the family of phablets !”. The iPhone 6  has a 4.7″ screen and the 6 Plus has a massive screen of 5.5″. That’s huge !! I personally did not find it difficult to handle an iPhone 6 Plus using one hand but if a particular user is having trouble, the phone has a feature called “Reachability”, which can be activated by tapping the Home button twice. The contents displayed on the screen get shifted down close to one’s thumb.

Figure 2 : iPhone 6 Plus reachability feature

Figure 2 : iPhone 6 Plus reachability feature [2]

If you do not prefer viewing content on the 6 Plus in portrait, landscape viewing is available. Simply tilt the phone 90 degrees anti-clockwise.

Figure 3 : iPhone 6 Plus Landscape Mode

Figure 3 : iPhone 6 Plus Landscape Mode [3]

Including the retina display found in Macbook Pro’s is also a plus sign for Apple, giving users the option to view movies in high resolution. The phone is pre-loaded with iOS8 with incredible new features such as Quicktype, Health and Continuity. (Please check the official website of Apple iOS 8 for more details). I also checked the technical specifications of both models using the website given in the references below [4] [5]. Both models have a dual-core processor (A8 and M8) and 1 GB of RAM. “Bummer, isn’t it?” I was expecting at least a quad-core processor with 2 GB of RAM. “Oh well…Apple……”. The iPhone 6 has a more advanced iSight rear camera with 8MP of resolution. Again, I was expecting a 13MP rear camera because most of the phones of Apple’s competitors, such as Samsung and HTC, are now equipped with a 13 MP rear camera. Maybe they’re leaving these hardware changes for iPhone 6S? Fingers-crossed. The hexa-core graphics processor is a plus for playing games. Sometimes, the numbers in the specifications can turn you down, so I checked some benchmark results on the performance and I was shocked by the result. Even though iPhone 6 has a dual-core processor, the benchmark score exceeds that of Samsung Galaxy S5, which has a quad-core processor ! The video given below shows this:

A final piece of advice : If you have a Mac, it’s better to go for an iPhone rather than an Android phone since syncing your phone with iTunes is very, very easy. Trust me on this. Plus, because of the lightning cable, you do not have to check the side of the connector when you try to connect your iPhone for syncing or charging. One more thing, please don’t drop your iPhone 6, if you buy one.

References :

[1] iPhone 6 | Release date, price, specs, new features, pictures – PC Advisor. 2014. iPhone 6 | Release date, price, specs, new features, pictures – PC Advisor. [ONLINE] Available at: http://www.pcadvisor.co.uk/news/mobile-phone/3436742/iphone-6-release-date-specs-new-features-uk-price-on-sale/. [Accessed 21 September 2014].

[2] How to Enable and Use Reachability with the iPhone 6. 2015. How to Enable and Use Reachability with the iPhone 6. [ONLINE] Available at: http://www.tekrevue.com/tip/reachability-iphone-6/. [Accessed 07 March 2015].

[3] iPhone 6 Plus Landscape Mode. 2015. [ONLINE] Available at: http://cdn1.itpro.co.uk/sites/itpro/files/styles/gallery_wide/public/lanscape_mode.png?itok=d892EIOs. [Accessed 07 March 2015].

[4] Apple iPhone 6 – Full phone specifications. 2014. Apple iPhone 6 – Full phone specifications. [ONLINE] Available at: http://www.gsmarena.com/apple_iphone_6-6378.php. [Accessed 21 September 2014].

[5] Apple iPhone 6 Plus – Full phone specifications. 2014. Apple iPhone 6 Plus – Full phone specifications. [ONLINE] Available at: http://www.gsmarena.com/apple_iphone_6_plus-6665.php. [Accessed 21 September 2014].