Error 9006 : What a Waste of Time and Data? [Fix]

Recently an update for iOS devices (i.e. 9.2.1 for iPhone and iPad) was released and I clicked on the “Update” button on iTunes. The operating system was downloading smoothly and when only 1 GB was left to be downloaded (usually an update is around 2.22 GB), I got an error message similar to the one given below:

itunes-9006-error-resolve

Figure 1 : Error 9006 in iTunes [1]

No big deal, right? My internet connection was working perfectly but I restarted my router and performed the updating process again. Again the error message popped up when the remaining volume of the update was 1 GB. What a waste of time and data?

Without being disheartened, I did some research on the web and found out this issue could be a result of third party security software installed in your computer (Mac or PC). For example, I have AVG AntiVirus installed in my Mac.

anti-virus-logos

Figure 2 : Some popular antivirus software [2]

The first step was to turn “Realtime Protection” off.

avg-antivirus

Figure 3 : Realtime Protection in AVG AntiVirus for Mac [3]

Check if the issue has been resolved. However, this was not helpful, so AVG was uninstalled.

Finally, the update was successful. I know that uninstalling and reinstalling your antivirus software could be a bit inefficient but it seems to be the only way to get the problem solved.

If the issue still persists, try connecting the USB data cable, which was provided with the iOS device, to a different USB port of the computer and download the software update via iTunes. I know this sounds absurd but it would surely fix it.

Alternatively, try to update the iOS OTA (Over-the-Air) by following the procedure given below:

  1. In your iOS device, tap on “Settings”.
  2. Next, tap on “General” and then on “Software Update”.
ios-9-upgrade-ota-01

Figure 4 : Updating iOS via OTA [4]

Hope this helps.

 

References:

[1] 5 Ways To Fix IPhone Error 9006 – TechnoBezz. 2016. 5 Ways To Fix IPhone Error 9006 – TechnoBezz. [ONLINE] Available at: http://www.technobezz.com/5-ways-fix-iphone-error-9006/. [Accessed 27 February 2016].

[2] Computer Flu – Anti Virus Setup – Blaby, Enderby, Countesthorpe, Narborough, Whetstone, Huncote, Broughton Astley, Cosby, Wigston. 2016. Computer Flu – Anti Virus Setup – Blaby, Enderby, Countesthorpe, Narborough, Whetstone, Huncote, Broughton Astley, Cosby, Wigston. [ONLINE] Available at: http://www.computerflu.com/2-anti-virus-setup.htm. [Accessed 27 February 2016].

[3] AVG enters Mac anti-malware market with AVG AntiVirus for Mac Free. 2016. AVG enters Mac anti-malware market with AVG AntiVirus for Mac Free. [ONLINE] Available at: http://betanews.com/2013/12/13/avg-enters-mac-anti-malware-market-with-avg-antivirus-for-mac-free/. [Accessed 27 February 2016].

[4] How to Upgrade to iOS 9 Using OTA. 2016. How to Upgrade to iOS 9 Using OTA. [ONLINE] Available at: https://www.iskysoft.com/article/upgrade-to-ios-9-ota.html. [Accessed 27 February 2016].

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Getting Rid of that Annoying Error Message in iTunes

You open iTunes in your Mac or PC and you see that there are some updates available for your apps in your iPhone and/or iPad and you download them. When you try to sync these new updates, an error message similar to the one given below pops up:

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Figure 1 : Not enough free space error in iTunes [1]

That’s annoying, right? Let me show you how you could get rid of this error message.

First, when you connect your iPhone and open iTunes, you will see a window similar to the one shown below:

iTunes-Other-iPhone-storage-Mac-screenshot-002

Figure 2 : Summary window in iTunes [2]

Now, you might have noticed that the “Other” section in the storage bar is quite large. There is a simple trick to slightly reduce this amount:

  1. On your iPhone or iPad, tap on “Settings” and then on “Safari”.
  2. Then, tap on “Clear History and Website Data” and then tap on “Clear History and Data”.
  3. Reboot your iPhone.

clear-safari-history-website-data-ipad-ios8

Figure 3 : Clear Safari History and Website Data [3]

If this does not help much, you can restore your iPhone by clicking on “Restore iPhone” in iTunes. However, I would not recommend taking the second step if it is not crucial. Read this post further to find the explanation.

Try to sync your iPhone or iPad again using iTunes. If the error message shown in Figure 1 still pops up, try the following procedure:

el-capitan-itunes12-sync-device

Figure 3 : Sync Music in iTunes [4]

  1.  Click on “Music” in the device section (a small phone-like button) in iTunes.
  2. Uncheck “Sync Music”
  3. Click on “Apply” and then on “Sync”.
  4. Check “Sync Music” and repeat step 3.

Hooray ! That annoying error message given in Figure 1 does not appear. Now you see why restoring the iPhone will not be necessary as mentioned previously.

Please note that this issue may arise occasionally. Hence the procedure given above will have to be performed when the error message pops up. Hope this helps.

 

References:

[1] Why does iTunes say the nearly 3GB of free space on my iPad is not enough for the “1MB required” to sync? – Quora. 2016. Why does iTunes say the nearly 3GB of free space on my iPad is not enough for the “1MB required” to sync? – Quora. [ONLINE] Available at: https://www.quora.com/Why-does-iTunes-say-the-nearly-3GB-of-free-space-on-my-iPad-is-not-enough-for-the-1MB-required-to-sync. [Accessed 24 February 2016].

[2] 7 tips to get rid of junk files and recover storage space on iPhone. 2016. 7 tips to get rid of junk files and recover storage space on iPhone. [ONLINE] Available at: http://www.idownloadblog.com/2015/11/17/how-to-iphone-storage-app-caches/. [Accessed 24 February 2016].

[3] How to clear Safari brower history on iPad?. 2016. How to clear Safari brower history on iPad?. [ONLINE] Available at: http://www.softwarert.com/clear-safari-history-ipad/. [Accessed 24 February 2016].

[4] Sync your iPhone, iPad, or iPod touch with iTunes using USB – Apple Support. 2016. Sync your iPhone, iPad, or iPod touch with iTunes using USB – Apple Support. [ONLINE] Available at: https://support.apple.com/en-nz/HT201253. [Accessed 24 February 2016].